We strive to ensure that your orders are processed and shipped as quickly as possible. Below you will find information regarding our shipping and delivery processes.
Processing Time
All orders are processed within 1-2 business days of receiving payment. Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on the delivery location.
We offer the following shipping options: Standard Shipping: Delivery within 3-7 business days.
Expedited Shipping: Delivery within 2-3 business days.
Express Shipping: Next-day delivery (only available in certain locations).
Once your order has shipped, you will receive a tracking number via email. You can track your order on the carrier’s website for real-time updates.
Delivery Issues If your order hasn’t arrived within the expected timeframe, please contact us at support@maisonnavar.com and we will investigate.
We are not responsible for lost or stolen packages once the carrier has marked the order as delivered.
Address Accuracy
Please ensure that the shipping address is accurate. We cannot be held responsible for delivery delays or lost packages due to incorrect addresses provided by the customer.
Shipping Restrictions
Due to shipping restrictions, we are unable to ship certain items to specific regions or countries. Please refer to our product pages for shipping limitations.